Return & Refund Policy

At Nogor Shilpo, customer satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help with our hassle-free return and refund policy.

Returns

• You can return eligible items within 14 days of receiving your order.

• Items must be unused, in their original packaging, and in resalable condition.

• Perishable goods (e.g., groceries) and personal care items cannot be returned for hygiene and safety reasons.

Refunds

• Once we receive your returned item, we will inspect it and process your refund within 5-7 business days.

• Refunds will be issued to your original payment method.

• Shipping fees (if any) are non-refundable unless the return is due to our error.

How to Initiate a Return?

1. Contact Us at support@nogorshilpo.co.uk with your order details.

2. Our team will guide you through the return process.

3. Send the item back to us following the provided instructions.

For any questions, feel free to reach out to our support team. We’re always happy to assist!