Below FAQ are some common concerns of our clients before purchasing our products.
If you have other questions, please just send it to support@nogorshilpoltd.uk.
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- Our Business Related Questions
- Product Related Questions
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Our Business Related Questions
We offer a wide range of products, including groceries, pet supplies, home and kitchen essentials, books, and magazines, all with free shipping across the UK.
Yes, we offer free shipping on all orders within the UK, no matter the size or value of your purchase.
How long does delivery take? Delivery typically takes between 3-5 business days. In some cases, depending on your location, it may take up to 7 business days.
Yes! Once your order is shipped, you will receive a tracking number via email, allowing you to follow your delivery's progress.
We accept returns of eligible items within 14 days of delivery. Items must be unused and in their original packaging.
Simply contact our customer service at support@nogorshilpo.co.uk with your order details, and we’ll guide you through the return process.
Currently, we only offer shipping within the UK. However, we may expand our services in the future, so stay tuned for updates!
We accept all major payment methods, including credit/debit cards, PayPal, and Apple Pay, ensuring a smooth and secure checkout process.
Absolutely! At Nogor Shilpo, we carefully curate and vet our products to ensure they meet the highest standards of quality and reliability.
Product Related Questions
We offer a wide selection of groceries, including fresh produce, pantry essentials, snacks, and beverages, all carefully sourced to ensure quality and freshness.
We provide a range of pet products, including pet food, toys, grooming essentials, and accessories for dogs, cats, and other pets to keep them happy and healthy.
Yes, we prioritize quality and functionality. Our home and kitchen essentials are chosen for their durability and stylish designs, perfect for everyday use.
Yes, our collection includes books and magazines for a wide range of audiences—covering genres like fiction, non-fiction, children’s books, and specialty publications.
Some products, especially in groceries and pet supplies, are available in bulk quantities. Check the product description for bulk order options or contact our support team for more information.
Our website displays real-time stock updates. If a product is in stock, it will be available for purchase. If it’s out of stock, you’ll see a notification on the product page.
For some popular items, we may offer pre-order options. If available, this will be indicated on the product page with an expected restock date.
Yes, we strive to offer ethically sourced products, particularly in our groceries and home categories. We work with suppliers who prioritize sustainable and responsible practices.
Certain products, such as electronics and kitchen appliances, come with manufacturer warranties. Check the product page or contact us for warranty details on specific items.
Each product comes with care instructions in the packaging or on the product page. For additional questions, feel free to contact our support team for guidance on product maintenance.